Due to the fact that our payments are collected using Apple Pay, all refunds and billing is managed by Apple. Unfortunately, we at Ad Roving have no control or discretion on the process.
Getting a refund from the iTunes or App Store isn't obvious, but it is possible. If you experience a problem with music, movies, TV shows, books, or apps you purchase from iTunes or the App Store you can request a refund directly from Apple.
Please review this google article for step by step instructions: http://www.imore.com/how-to-get-refund-itunes-app-store